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Counselling involves talking in a confidential, non-judgmental, supportive and respectful environment. The counsellor will support you work through issues with increased awareness and understanding. It can help you develop greater self-acceptance, awareness, and make life changes and decisions.

WHAT WE CAN HELP WITH
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Our Counselling team supports people of all ages and identities with a range of issues, including:

  • New or recent HIV diagnosis
  • Anxiety and depression
  • Sexual Assault
  • Living with HIV
  • Gender identity
  • Coming out
  • Living with HEP C
  • HIV and relationships
  • LGBTIQ intimate partner & family violence
  • Self-esteem
  • Grief and loss
  • HIV positive friends, family members or partners
  • Relationship issues
  • Safer sex, PrEP and PEP
  • Sexual assault

OUR COUNSELLORS
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Our counsellors are professionally trained in psychology, social work, counselling, family or psychotherapy. They are sensitive to the needs of people living with HIV and members of our LGBTIQ+ communities. All counsellors are bound by a code of practice, ethical frameworks, privacy, confidentiality and duty of care policies.

LOCATIONS
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On-site appointments are available at 200 Hoddle St in Abbotsford and the Victorian Pride Centre in St Kilda. Telehealth appointments (via Zoom or phone) are also available.

APPOINTMENTS
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Monday, Wednesday, Friday 9AM – 5PM

Tuesday, Thursday 9AM – 8PM

If you would like to book in for an appointment or discuss services that may be relevant to you, call our Duty Worker 9AM-5PM Monday-Friday.

Phone: (03) 9865 6700 or 1800 134 840 (free call for country callers).

If we are unable to answer your call, we will get back to you within the next working day.

In case you are unable to speak to us and you are in crisis please call Lifeline on 13 11 14 or Rainbow Door

BRIEF & COLLABORATIVE COUNSELLING
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Brief & Collaborative Counselling is a short-term counselling service, up to 3 sessions. It is based on Single Session Therapy (SST), which is an evidence-informed, person-centred framework intended to help you manage your most immediate concerns or goals. You and your counsellor work together on strategies for support and change.

At the beginning of your first session, your counsellor will guide you through a questionnaire. This will assist you to reflect and for your counsellor to find out more about your goals for the session. Sessions are scheduled for up to 90 minutes. At the end of your first session, your counsellor will arrange a follow-up phone call to see how you’re going and discuss options for further support.

  • Who is eligible to attend?

Clients are eligible to access the service if they are living with, at risk of, or affected by HIV or Hepatitis C Virus (HCV). This may also include family members, friends, and partners.

LGBTI people who present with a range of issues that do not meet exclusion criteria, and who are likely to benefit from counselling are also eligible.

  • What does a single session involve?

At the beginning of your first session, your counsellor will guide you through a first session questionnaire. This will assist you to reflect and for your Counsellor to find out more about your goals for the session. Sessions are scheduled for up to 90 minutes. After your first session, your Counsellor will arrange a follow-up phone call to see how you’re going and discuss options for further support.

  • What if a single session is not enough?

If you attend a single session through Brief & Collaborative Counselling, you can still access other services, including our Alcohol and Other Drug Services, Family Violence Services, or a second single session. Our Counsellors can also help refer to you to other supports if needed. Experience tells us approximately half the time people will come back for further counselling, while the remainder are satisfied with one session. Both outcomes are okay. You are always welcome to contact us if you require further support.

  • How do I access?

Contact our Intake and Assessment team on (03) 9865 6700 (Monday to Friday 9AM-5PM) or email counselling@thorneharbour.org.

In case you are unable to speak to us and you are in crisis please call Lifeline on 13 11 14.

LOW COST OR NO COST MEDICARE-FUNDED COUNSELLING
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Low cost or no cost Medicare-funded counselling are available to adults with a diagnosed (mild to moderate) mental illness, or clients under the age of 18 with a provisional diagnosis. '

Accessible Psychological Interventions (API) are available to people who live, work, or study in the City of Port Philip or Stonnington areas. Targeted Psychological Support Service (TPSS) are available to people who live, work, or study within the NWMPHN catchment.

In order to access API or TPSS counselling, contact us for current availability and speak to your GP about a referral to LGBTIQ+ affirmative counselling at Thorne Harbour Health.

Find more information here:
Star Health - https://www.starhealth.org.au/counselling-mental-health/accessible-psychological-interventions/

CAREinMIND - https://nwmphn.org.au/for-primary-care/clinical-support/careinmind-mental-health-services/

FAMILY INCLUSIVE PRACTICE
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At Thorne Harbour we use the term “family” to include any people who you might identify as significant people in your life and community. For example chosen family, friends, or community. Including others means that you can talk with us about who matters to you and there is an option of including them as part of your care at THH.

Increasing connectedness and support and having better relationships with the people who matter helps improve the well-being of LGBTIQ people and the important people in their lives.

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